by Elliott Gotkine | May 1, 2023 | Speaking insights
You’ve probably seen the chart. You know, the one that shows that what you say – your verbal communication – only accounts for 7% of what the people you’re talking to take in. The rest is accounted for by tone of voice and body language. Yet as The...
by Elliott Gotkine | Apr 30, 2023 | Speaking insights
In his bestselling book Outliers, Malcolm Gladwell introduced us to the so-called “10,000 hour rule”. Most people took this to mean that if they spent 10,000 hours’ practising something, they’d become an expert in that field. Although Gladwell didn’t say this...